When executed properly, email marketing is more cost-effective than bus benches, head shot photo ads in newspapers and mailing flyers. Yet the majority of realtors are not taking full advantage of email marketing.
So how do you go about setting up an email marketing program?
I
suggest you do some research and then develop a written plan. Things to
consider are: who do you want to email? What type of content do you want to email? How often are you going to send your emails?
Your current clients
and prospects would be good targets for your email marketing program. It’s
important that you send information that will bring value to peoples lives and provide
relevant content to buyers and sellers.
How will you send out your emails?
You
can use an email program like Outlook because it’s free, but I don’t
recommend it. To start with, Outlook will only allow you to send out
about 60-80 emails at a time, this can be a real pain if you
have hundreds of email addresses. I’ve been down that road, it’s very
inefficient and time consuming. I recommend you subscribe to an email
marketing service like I use to send out this newsletter. There are
hundreds of them, go online, do your research, the investment is well
worth it.
How to you build your email database?
Building
your email database is critical. You should build your own “Opt-in”
email list. Opt–in basically means building your list with people who
give you their permission to send them your marketing message by email.
If you have a list of your current customers/clients, you probably have
their email addresses. If you do, ask them if it’s ok for you to send them information via email. Give them an incentive to
say yes to your request. I recently completed a Valentine’s Day
promotion for a client that netted 83 email addresses in three weeks.
Implement
some kind of strategy to encourage visitors to your website to
voluntarily leave their email address before they leave. An ethical
bribe in the form of a free newsletter has proven to be effective in
many cases. Contests, sweepstakes and free online home evaluation will
work too. It’s important that you assure people that you will not sell,
rent or share their contact information with anyone and follow through
on your promise. You’re trying to build trust with past clients and
potential buyers and sellers.Breaking your promise is not a good way to
start.
What should you email to clients and prospects?
The
newsletter route is definitely a good way to go. Make sure you give
specific, compelling reasons why people should subscribe to your
newsletter. Tell them what they will receive when they subscribe. And
give them the opportunity to unsubscribe whenever they want. E-flyers,
e-postcards and sales letters are all options that you can implement for
a reasonable cost. Remember to send content and offers that are
relevant to your target market. Informative
articles, audio and videos work well.
Email marketing is effective at building
relationships, keeping in touch with your current clients and converting
your prospects to clients. The cost is so reasonable that every agent
should look into adding email marketing to their marketing mix.
If you
need some help setting up your email marketing program, give me a call
with all of your questions.