Many of you know that NationalNet has had some major growth in the past year with the addition of some wonderful employees and new programs; however, we wouldn’t be where we are today without the aid from our long standing employees and their dedication to seeing NationalNet become a leader in the hosting industry. Russell Bentley has been an asset to our team for nearly 8 years and is currently our Hardware Integration Manager.

As part of Russell’s responsibilities, he researches, purchases, builds and keeps inventory of our server hardware options. Basically, he’s the first set of hands to touch new servers and get them up and running. He gained his acumen in the technology world by earning a Bachelor’s of Science in Information Technology from Clayton State University. To this day, he continues his education in current hardware technologies by attending and participating in industry shows such as Intel’s Technology Provider Program and Microsoft’s MSDN Training Programs.

Dear Subscriber,

We hope you've had a wonderful start to your summer this year. With baseball, backyard BBQs and boiled peanuts (at least here in the South) we've had a lot to enjoy. With that relaxation time we've also balanced ourselves out with some tough-to-tackle projects and are ready to share what we've been up to.

In the second quarter of 2011, we began a rigorous process of detailing the controls and ways we manage our data center in the SSAE 16 Attestation. As you'll read below in an article by our CEO, Tony Morgan, you'll see this is no easy task. We've also been gaining ground with some amazing new customers and really taking all of your advice and input into consideration on how to improve our products and services. In fact, you even have the chance to rate us on Review by Google if you want. As always, you can connect with us through Facebook, Twitter, or in an email to let us know how we're doing too.

by Tony Morgan, CEO of NationalNet

Since our first article on NationalNet’s SSAE 16 Attestation process, we’ve kept up the momentum and are now well on our way to the testing segment. We’ve not only given the auditors a list of all of our data center commitments, but we’ve gone into detail on how we control them to ensure a high quality of service is continually given to our customers.

As I explained in Part 1 of this series, we spent many weeks committing all of the things that we do on behalf of our customers to paper. Along with our contracted consultants we wrote step by step documentation for everything from the process one uses to gain access to the data center all the way through the smallest details of how we evaluate our employees on an ongoing basis. These processes are also known as “controls”. Step two of the audit process is where we define how we will “test” all of the controls.

To continue reading, click here.

Are  you happy as a clam, over the moon, acquiescent, giddy, on cloud nine or elated with NationalNet? As a way of extending our customer service, we would love to hear what you have to say on our Google Review page.

As always, we strive to satisfy our customer's hosting needs and hope you feel we accomplish that goal. If you're not already familiar with Google Reviews, it will take just a few minutes to complete and can remain anonymous if you choose.