In the auto repair business everyone claims to be the best, provide high quality service, fix it right the first time, provide great customer service and on and on.

Do you know of any shops that don't claim that?

The challenge and frustration you face as a car owner is sorting out the high percentage of dealers, chains and independent repair shops where these claims are pure BS.  Does your current experience as a customer support the stereotype associated with the auto repair industry? 

The reality is that the auto repair industry always ranks in the top five of least trusted industries in American.  It also ranks in the top tier of consumer complaints.

People have less stress and fear getting a root canal versus a car repair.  Pretty sad state of affairs if you ask me. 

As the owner of an auto repair business I also make all the same claims!  But I will be frank.  Don't believe my words. Why should you?  

Who you should believe are the independent third parties who have confirmed our claims are true.  

The Rochester Business Ethics Foundation recognized us with the 2010 Rochester Business Ethics Award.  No other auto business ever achieved this.  

In  2011, Schoen Place Auto was a finalist for the American Business Ethics Award, the most prestigious national business ethics award.  In 2012 we were renominated for this award.

Two national women's consumer advocate organizations have formally recognized Schoen Place Auto as a certified "female friendly" business. 

The Wall Street Journal, Democrat and Chronicle, Messenger Post Papers, Rochester Business Journal, 13 WHAM News, WROC, Channel 10 News, RIT Saunders College of Business and others have all visited Schoen Place Auto and publicized the way we operate totally different than all other auto repair shops.  

Demand Force.com receives all our customer feedback and surveys directly and publishes that information on line. We have a 98.4% customer satisfaction rate, virtually unheard of in the auto repair industry when measured by independent third parties like Demand Force.

Last of all Google us!  No one in the auto repair business has the pages of online recognition we have.  Go ahead Google Schoen Place Auto, then Google any other local dealer, chain or independent repair shop and and see the difference.            
         
So, the bottom line is why settle for less?  Why live with stress and anxiety as a given whenever you think about servicing or repairing your car? 

Peace of mind is defined as the absence of mental stress and anxiety.  Everything you research about Schoen Place Auto will confirm that our focus is on providing peace of mind to each and every customer.             

I know change is difficult and changing auto repair shops means changing your routine, taking risk, perhaps traveling a little further.  But wouldn't you do that for any other product or service you buy if you could could get honesty, high quality, a superior customer experience, and a fair price. 

I am so confident that you will be impressed with your first visit to Schoen Place Auto, that I am willing to back that up.  

Try us out for an oil change service.  I'll even give you $10 off.  If we don't exceed your expectations on this first visit, I will give you the oil change for free.  (this offer applies to first time customers only)

So what have you got to lose?  Do your homework online and check us out!  Then schedule an oil change service to try us out.   You've got nothing to lose and everything to gain by giving us a try.  Call 585-381-1970 to schedule an appointment or schedule on-line using the following link. 
   
Click to Schedule an Appt.