CT-Solar-Lease---Solar-Dividends--Meter-Reading-Required

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CT Solar Lease / Solar Dividends- Meter Reading Required

by Gemstone Lease Management, LLC on Mar 03, 2011

CT Solar Lease

Why am I receiving this message?

When you signed up for the Solar Dividends program as part of your CT Solar Lease, you agreed to be contacted via email.

As a participant in the CT Solar Lease Program, you agreed to participate in our Solar Dividends program. Solar Dividends represent a portion of the value CT Solar Leasing generates from the sale of Renewable Energy Certificates (REC). A REC is created for every 1,000 kilowatt hours of electric generation from your solar system. You agreed to submit a meter reading from your solar system at the end of each quarter.

When CT Solar Leasing sells REC's, it puts an amount based on the generation of your solar system, aside for your future use. You can use your Solar Dividends for future costs associated with your solar system. Further details are contained in the Terms and Conditions which are posted on the mysolardividends.com Website.

The success of the Solar Dividends program relies on each participant to do their part and enter a meter reading at the end of each quarter. Failure to do so will result in a loss of value in your Solar Dividends account.

In order to keep administrative costs low and provide you with more Solar Dividends, we will use e-mail as the primary tool for communicating with customers. You will receive at least one e-mail each quarter. Please do not remove your e-mail address from this list as it will require us to spend unnecessary time and expense to contact you via other means. Those costs will be charged against your Solar Dividends account balance.

Quarterly Meter Reading Due Now!

The quarterly meter reading from your solar system is due on or before March 20, 2011. If your system is not installed and operating, please ignore this reminder.

We have identified that your solar system should have a Locus remote monitoring device present, however, we were not able to pull an automated meter reading between February 25th and today. This could be the result of a temporary disconnection of the Locus device from your internet connection; a situation where your Locus device was not connected to the internet at the time of installation; or another issue including a malfunction of the Locus device. It is our goal to see that your Locus device is functioning properly and that it is connecting to the internet so that we can begin receiving automated meter readings from your solar system.

While we work with you on the resolution, we ask that you please go online and enter a meter reading from the glass dome meter near your inverter.

The most recent automated meter reading we have from your system is with a reading date of . If there is no information in the prior sentence, we do not have any record that your Locus device was ever set up to report over the internet [or your solar system has yet to be installed]. If you believe this information is not correct, please reply with an explanation so we can investigate.

In order to best assist you in resolving the function of your Locus remote monitoring device, please respond to this e-mail with the following information. Please add details which will help us to identify the best course of action.

When you reply, please tell us which one of the following options best describes your situation:

A. I am aware that my Locus device is not connecting to the internet. This was my choice based on the type of internet connection I have; my lack of an internet connection; and/or other constraints involving my home. I should be set up in your system to enter meter readings manually using my glass dome solar meter.

B. I am aware of a situation with my internet connection and/or the connection of my Locus device to the intenet and I believe this will be temporary. I will enter a manual reading for now and plan to have CT Solar Leasing do automated readings in future quarters. You do not have to contact me at this point.

C. I was not aware that my Locus device was not reporting information to the website and that you are unable to receive automated meter readings. I will ener a manual reading for now and plan to pursue corrective action so that CT Solar Leasing can do automated meter readings in the future. (Please give any pertinent details including any past attempts to correct a connectivity issue and whether your installer has been contacted.)

We will respond to anyone who requests assistance with their Locus device but ask that you first follow the instructions on the troubleshooting document which is available under the "Help" tab on the Website. If you are not successful, please contact your installer as described in that document. If the installer is unable to solve the issue, please contact us using the contact information below or reply to this message. Once you reply, please be patient and allow us to do some background work in order to be prepared to help you with your specific needs. Again, please go ahead and enter the manual reading as requested and we'll get back to you as quickly as possible.

Instructions on how to access the Website were sent to you by postal mail. Please go to www.mysolardividends.com or datareadings.com and enter the username you were assigned along with the password. Your username should be your e-mail address where this notice was sent. If you have a problem logging in, click on the link next to the login box and someone will get back to. If your e-mail address has changed, please notify us at support@tier1generation.com.

Other Methods To Report Your Meter Reading

If you prefer not to utilize the website to enter your meter reading, there are several alternatives available.

Meter readings may be sent via e-mail to meter_readings@tier1generation.com Please be sure to include your full name; the meter reading; date that you took the reading; and the full physical address where the system is located. Please attach a digital photo of the meter if possible.

Meter readings may also be submitted to the Solar Dividends voice mailbox by calling 610-971-9500 and pressing extension 810. Please leave the information requested in the message.

Meter readings may also be sent by regular mail to Solar Dividends, C/O Gary Kleiman, 244 Chamounix Circle, Saint Davids, PA 19087. Please include all of the information requested for an e-mail submission so we can properly identify you and your system.

Solar Dividends Program Update

Customers with valid generation entered through December 2009 can now see a Solar Dividends balance on their manual input screen. Dividends earned in 2010 will be added to your total as the credits are sold in the market. All 2010 credits should be sold by mid-2011. Please remember that there is a significant lag between the sale of credits and the associated generation of your solar system.

CT Solar appreciates the fact that the vast majority of our customers are fulfilling their obligation to get meter readings into the system on a timely basis. This helps to keep administrative costs low.